Small Business

Many small businesses have recently entered the market by employing vendors to sell poverty-alleviating products at the Bottom of the Economic Pyramid (BoP), including cook stoves, pay toilets, tampons, and solar lanterns.

These products often pay for themselves through reduced fuel and healthcare expenditures, while reducing disease and increasing access to education. However, in order to achieve profitability at scale and to expand access to these products, businesses need tools that help increase sales penetration, expand their market size, and sustain product innovation. That’s where mobile technology comes in.

Small businesses and their vendors can benefit from the versatility, flexibility, and portability of custom mobile applications. They enable small businesses to make more timely decisions, increase productivity, reduce overhead, improve organizational agility, offer prompt customer services, and gain a stronger bottom line. Dimagi is uniquely positioned to offer a product that can serve frontline workers with limited education and technical literacy to increase organizational agility, enhance workforce management, and improve customer satisfaction.

Learn how CommCare can help your small business

Benefits of Mobile Data Collection
for Small Businesses

Collect information on customer demographics to monitor market expansion and penetration opportunities, while supporting customer relationship management efforts.

Monitor the daily activity of vendors in real time through web-based reports to minimize supervisory gaps and increase workforce efficiency.

SMS capabilities offer easy-to-use customer satisfaction surveys and promotions, as well as simple promotion of new products and sales follow-up notifications.

Multimedia, such as audio clips, pictures, and videos enhance credibility and facilitate discussion of sensitive topics with customers.

Scalable technology allows organizations to quickly deploy go-to-market strategies.

Access sales records and track progress against monthly sales targets in comparison to other vendors to increase workforce motivation.

Featured CommCare-Based
Education Projects

Pollinate Energy

Pollinate Energy uses CommCare to manage the stock of their energy solutions, complete surveys, and track payments.

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UN WFP Case Transfer

The Republic of Zambia is using CommCare to implement a more accurate social cash transfer system to reduce poverty and vulnerability.

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HOPE Mobile Money System

HOPE is a mobile payment system that integrates with CommCare to submit payments based on the data collected in the program.

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See CommCare in Action

Watch as our team takes you through the design of a basic
app in CommCare

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The Latest on Mobile Data Collection
for Small Businesses

Updates and advice from our world-class partners and Global Services team:

Using Mobile Data Collection to Improve Life for Farmers in Haiti

BRANA, a Heineken subsidiary in Haïti uses CommCare to improve the sorghum supply-chain for their “Brewing a Better Future” strategy.

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Casa Flor Ixcaco: Using CommCare to Support Guatemalan Artisans

This Q&A explains how USAID uses CommCare to help female artisans in Guatemala develop a greater understanding of what their customers are looking for.

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How CommCare is Improving the Work of a Salesman in Senegal

A dairy salesman in Senegal uses CommCare to track deliveries, expired products, and number of sales to avoid stock outs and spoiled milk on the shelves.

Read More

Learn more about CommCare

Learn how the world’s most powerful mobile data collection platform can help your program

More than 2000 projects across 80 countries rely on CommCare for their mobile data collection and reporting needs.

“We are ready to design applications that are everything from simple and straightforward to those with challenging and unique designs and use cases.”
- Ted Barlow, President

“CommCare gave us the ability to control the experience of our fieldbased data collectors, which drastically reduced human error.”
- Bhawna Mangla, Senior Research Associate

“Thank you for helping us to gather data, refine programming, and spread the message about our impact in fighting global climate change and extreme poverty.”
- Sarah Baird, Executive Director