Digital Solutions for COVID-19
Response in the United States

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Dimagi is one of the world’s largest providers of technology for frontline health workers. Our open-source technology platform, CommCare, is the world’s most widely-used mobile data collection and service delivery platform.

Currently, Dimagi and CommCare are supporting COVID-19 response efforts around the world. In the United States, we have built a Local Response System to support public health workers in counties and states across the country.

CommCare Supports Core COVID-19 Response Efforts

Case Investigation

The COVID-19 Local Response System enables users to investigate suspected cases and assess their risk. Once lab results are available, the system kicks off automatic assessment, triaging, and communication protocols, helping public health officials isolate cases that need additional support or services. Individuals with confirmed COVID-19 receive emails with information on the virus and instructions to prevent transmission.

Contact Tracing

Once lab-confirmed cases are identified, the system users input information about these cases’ contacts. These contacts then receive daily SMS text messages checking in on their health and symptoms throughout the 14-day monitoring period. They can self-report symptoms via text, immediately alerting public health officials that follow up or testing may be required. This system does not collect information about contacts' GPS locations.

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See the Local Response System in Action

The team who built the COVID-19 Local Response System takes you through all of its core workflows in this full demo video

Responding Across the United States

Dimagi is partnering with state and local governments across the United States. One of our projects, with the San Francisco Department of Public Health in California, University of California at SanFrancisco (UCSF), and the CDC, recently deployed a variation of the US COVID-19 Local Response System. The system was rapidly developed using CommCare, allowing Department of Public Health officials and UCSF public health officials, students, and librarians to easily track both COVID-19 cases and contacts over time.

Download the case study

In the midst of an unprecedented disease outbreak, experience matters. While there were no pandemic-ready, turn-key contact tracing systems available, the Philadelphia Department of Public Health benefited from the expertise Dimagi gained from developing COVID-19 data systems for public health agencies. We are pleased with the COVID-19 case investigation and contact tracing application they built for us in their CommCare software system and feel it has facilitated our ability to respond to the pandemic.

- Philadelphia Department of Public Health

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