Transform Your Program with
Remote Monitoring and Service Delivery

Contactless Program Monitoring and Service Delivery with CommCare

See how CommCare's messaging features enable you to adapt programs for remote data collection, touchless communications, and targeted SMS notifications.

Adapt Your Programs for Remote Engagement

Skip in-person visits by collecting survey data over SMS

Reach beneficiaries directly—without physical interaction—and collect data or deliver services with 1- and 2-way SMS messaging.

Deploy contactless behavior change and awareness campaigns

Engage your program's beneficiaries with digital messaging campaigns ranging from broadcast messages to targeted communications.

CommCare's Messaging Features

SMS Surveys

Collect data and gather feedback from beneficiaries with 2-way SMS surveys that can create new cases or supplement existing case information.

Broadcast Messages

Deploy broadcast notifications or send targeted messaging campaigns. Use recurring messages to increase awareness of target populations or encourage behavior change.

Alerts and Reminders

Amplify your existing workflows and improve adherence amongst users with conditional alerts and reminders triggered by criteria you've set, allowing you to reach specific audiences with relevant messaging.

A 360° SMS Solution for your Program

Leverage existing CommCare apps

Update your program without changing platforms or even apps, with messaging fully integrated into the CommCare platform.

Case management via SMS

Register new cases and track them over time with 2-way SMS messaging that employs CommCare's integrated case management technology.

Integrations with global SMS gateways

Leverage Dimagi's connections to in-country gateways, interoperability with Telerivet, and a complete framework for custom integrations with 3rd party gateways.

Adapt Your Program for Remote Monitoring and Delivery

Learn more about how messaging is used to collect data and enhance existing communication channels with program beneficiaries.