Yo! was contracted by Massachusetts General Hospital (MGH), with support from Dimagi, Inc. to provide an outbound IVR service in Uganda. The goal of this service is to automate the periodic gathering of research information from local participants, many of who live in remote areas. By implementing the service in a local dialect, MGH intends to maximize responses obtained per call, and the accuracy of the responses. Yo! activated this service on YBS, our advanced call routing and telephony billing system, and INTELLIVR, our highly flexible and configurable IVR platform, both of which are live and already interconnected with the largest landline provider in Uganda.
Yo! was contracted by Dimagi, Inc. to provide a two-way, redundant SMS gateway service in Uganda. Yo! has provided Dimagi with SMS-accessibility to mobile subscribers regardless of the mobile (GSM) network they are subscribed to. The purpose of this service is to facilitate Dimagi’s initiatives in Uganda, among which include research by the International AIDS Vaccine Initiative. Yo! activated this gateway service on YBS, our advanced call routing and telephony billing system, which is already interconnected with all GSM network operators in Uganda. Yo!’s SMS gateway service is set up with redundant Internet connectivity, which ensures an always-available service.
Yo Uganda Limited (“Yo!”) is an ICT solutions development company specializing in telecom services, software for telecom services and consultancy. Yo! is a private limited company, incorporated in Uganda and located at 5th Floor Impala House, 13 Kimathi Avenue, Kampala Uganda.
Yo! has the full technical capacity to develop and deploy both simple and advanced software solutions. Yo! develops solutions which are a class apart through the extensive use of Computer – Telephony Integration (CTI) to produce highly interactive and user oriented products. A core design philosophy followed in all Yo!’s software solutions is multi-user capability. Yo! develops software knowing that at some point in time, there shall be need for multiple people to use the software at the same time – manipulating the same data set from possibly different geographical locations. Yo! has deployed critical telecom applications that are in use by thousands of users worldwide.
We have built solid platforms which ensure rapid turn-around time for even the most complex customizations.